BY ZALIMON BASIGHALHA (GOODLUCK)
Members of the Kasese Tourism Investors’ Forum, the organizers of the Rwenzori Theluji Festival have embarked on meeting the different stakeholders in the Tourism Sector ahead of September 03rd International Marathon.
The International Marathon is expected to attract over 2,000 visitors from the entire world.
On Monday, the members of Kasese Tourism Investors’ Forum held a meeting with the owners and Managers of Lodges and Hotels across the district at Shiloh Hotel in Kasese town purposely to share experiences and issues related to quality services.
The Forum’s Chairperson, Rtd Bishop Jackson Thembo Nzerebende said they thought it wise to call the owners and managers of hotels and lodges so that they are sensitized about the need to improve their services including customer care in a bid to motivate the expected visitors.
At the meeting, the Bishop also observed that a good section of tourists visit Kasese district and later in the evening go to sleep in Fort-portal for several reasons ranging from lack of customer care, poor health and sanitation in hotels and lodges coupled with hiking some fares especially to the international guests.
Mr. Alex Kwatampora Binego, an investor in the Tourism sector in Kasese district pledged that after the meeting, they would encourage their employees to always act professionally.
ASP Lawrence Bamanya, the Crime Intelligence Officer for Kasese Divisional Policing area, appealed to the hotel owners and operators to always register the particulars of all visitors and then handover the records to security for monitoring. He also called on them to install some security cameras in their premises.